By engaging with TU Tech Solutions, you agree to the terms outlined below. These policies are intended to ensure clear communication, protect both parties, and provide a smooth, professional workflow from start to finish.
Every project starts with a formal quotation that clearly defines the scope of work, deliverables, timeline, and total cost.
Quotations are valid for 15 days from the date of issue.
Any additional requirements or changes to the scope post-approval will be quoted and billed separately.
Once a quotation is approved by the client and work has commenced, the payment becomes non-refundable under any circumstance.
This policy exists because resources, planning, and time are allocated immediately upon project initiation.
Work begins only after the agreed advance payment is received.
Delayed payments beyond scheduled milestones may lead to project suspension or termination without refund.
All deliverables will align with the final approved scope shared at the start of the project.
Final files, access credentials, or licenses will only be handed over upon receipt of full and final payment.
Upon full payment, ownership of completed work is transferred to the client, except for third-party licensed materials.
Reasonable revisions are included as per the scope outlined in the quotation.
Requests that go beyond the agreed number of revisions or outside the original scope will incur additional charges.
Changes requested after project completion or delivery will be treated as new tasks.
The client agrees to provide timely content, feedback, approvals, and other materials needed for smooth project execution.
Delays in providing these materials may impact timelines and are not the responsibility of TU Tech Solutions.
All original work created by TU Tech Solutions for the client becomes the client’s property upon full payment.
TU Tech Solutions retains the right to showcase the work for portfolio and marketing purposes, unless otherwise agreed in writing.
Both parties agree to maintain confidentiality regarding proprietary and sensitive business information exchanged during the course of the project.
TU Tech Solutions follows best practices to ensure the security and performance of websites, applications, and software.
However, we are not responsible for issues arising from third-party services, hosting providers, user mishandling, or client-side changes after delivery.
Once a quotation is approved and work has started, all payments made are strictly non-refundable.
If the client chooses to cancel the project midway, TU Tech Solutions will deliver only the portion of work completed up to that point.
In the event of cancellation by TU Tech Solutions due to unforeseen circumstances, a partial refund may be issued for incomplete, unpaid work.
Standard support post-launch is available for a fixed duration (as defined in your package).
Ongoing maintenance, updates, and technical support are available at additional cost and must be agreed upon separately.
For any queries related to these terms, please reach out to our team at contact@tutechsolutions.com or call +91 76981 48610.
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